- Wallet is the same as the old "Passbook" app. Adding cards to your Wallet will make them available for use with Apple Pay.
- To set up Wallet, open the app. Tap + in the top-right corner and select Debit or Credit Card. Enter your details, then tap Continue.
- To add a pass, locate the "Add to Apple Wallet" button next to your digital pass. Tap Add in the Wallet app.
Adding Credit or Debit Cards
Open the Wallet app. It's the app that resembles a wallet with colored cards in it. Unless you've moved this app, it's likely on your Home Screen. If you aren't already logged into an Apple ID, go into the Settings app to do so now, or create a new one. Be sure to update your iPhone to gain access to the latest features. Wallet is where you can store your payments cards on your iPhone to use with Apple Pay.
Tap + in the top-right corner. This will be next to Wallet and a box icon. You may need to swipe down on the screen to find this option. The Add to Wallet page will open.
Tap Debit or Credit Card. You also have the option to add a Transit Card or Driver's License or State ID. You can also Apply for Apple Card or Add Apple Account if you haven't done so already.
Tap Continue. This is the blue button at the bottom of the screen.
Scan your card. The camera will automatically open. Lay your debit or credit card face-up on a flat surface. This will make it easier to scan. Point your iPhone's camera at your card. The details should be input automatically. If you want to type your card details instead, tap Enter Card Details Manually at the bottom of the screen. A new window will open for you to input your details.
Verify your card details and tap Next. Confirm your Name and Card Number. If you need to change it, tap the field and re-enter the information.
Enter your Expiration Date and Security Code. You can find the expiration date below your card number. The security code will be a 3-digit number on the back of your card.
Tap Next. This will be at the top-right corner.
Tap Agree at the bottom-right corner. You must agree to the Terms and Conditions to add your card to Wallet. It may take a moment for your card to be added. Once added, you'll see your card on Wallet's homepage. Tap the card to view its detail and latest transactions. You can now use the Wallet app. The cards in your Wallet can be used to pay using Apple Pay.
Adding Boarding Passes & Tickets
Open the app, email, or notification containing your pass. You'll need access to your boarding pass, ticket, or other pass in order to add it to your Wallet.
Tap Add to Apple Wallet. This will be a black button with the Wallet icon on the left side. The button location will vary depending on the pass type. A new window will open with a simplified version of your pass. If you don't see this option, the pass is not supported by Wallet.
Tap Add. This will add your pass to your Wallet. Passes will contain the barcode needed. You can scan this barcode directly at events. If you want to remove a pass, tap the More button in the top-right corner. This will be the three dots within a circle. Scroll down, then tap Remove Pass. You may need to tap to confirm.
Checking Order Status for Purchases
Open the Wallet app. It's the app that resembles a wallet with colored cards in it. If you used Apple Pay for purchases on the web or in an app from a participating merchant, you can use Wallet's Order Tracking to view your order status.
Tap the Orders icon in the top-right corner. This looks like a cardboard box, next to the + icon.
Tap the purchase you want to view. You can scroll up and down to sort through your active and pending orders.
View your order details. You'll be able to see your order number, purchase total, and status of your payment. Tap Manage Order to navigate to the merchant's website. Tap Contact to message the merchant. Tap Total to see payment details. The details in Wallet are provided by the merchant. If the details are incorrect or if you have concerns about your order, contact the merchant directly for more information.
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