BANGALORE: The prestigious All India Institute of Medical Sciences (AIIMS), New Delhi, wants to replicate the successful model of Sri Jayadeva Institute of Cardiovascular Sciences and Research in the city. A group of doctors, including Medical Superintendent of AIIMS, on Tuesday travelled from New Delhi to study the functioning and operations the State-run Sri Jayadeva Institute of Cardiovascular Sciences and Research’s model on basic amenities, work culture, patients’ safety, incentive schemes and replicate them to improve the facility provided to the general public at AIIMS.
The group consisted of Dr D K Sharma, Medical Superintendent of AIIMS, Dr Sanjay Arya, Chief Medical Officer and Dr Parmeshwara Kumar visited the hospital. The visitors were impressed with the incentive scheme introduced by the hospital to improve employees’ performance and improving the patients experience with the hospital.
Dr C N Manjunath, Director, Sri Jayadeva Institute of Cardiovascular Sciences and Research, said they were impressed with the nursing care and negligible attrition rate. “We have zero attrition rate. Normally 30 to 40 per cent posts remain vacant in any other institution. Doctors join the hospital and leave it in one year. At Jayadeva, we have created more posts and the promotion opportunities. The team, after their return to Delhi, would hold discussion with the governing council on the negligible attrition rate.”
He also maintained that AIIMS has huge funds from the user charges which is un-utilised. However, they would soon be taking these issue with their governing council to utilise it to purchase hospital’s basic requirements like as it is done in Jayadeva.“A team member also minutely observed counter billing system and how patients rush to counters managed with online billing system by placing one bill counter at every floor which at AIIMS is done at one single place,” he added.
Meanwhile, the institue is also coming up with a library in the hospital for patients and their attendants. Nearly 5,000 volumes are said to be in the library likely to be inaugurated on November 17.
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