After witnessing the delays in baggage deliveries at the top airports in India, the Bureau of Civil Aviation Security (BCAS) issued a strict warning to the top airlines, asking them to streamline their baggage handling procedures or face strict action.
As per the details shared by the ANI, the authority has issued letters to the top seven carriers in the country, directing them to take the necessary steps to deliver baggage on time. The warning letter has been sent to IndiGo, Air India, SpiceJet, Akasa, Air India Express Connect, Vistara, and Air India Express.
The decision by BCAS came after witnessing the result of a survey, which was conducted at the country’s six major airports, where the above-listed airlines fall on the chart.
This is the second letter to airlines by BCAS in the last two months. “We have been monitoring the situation for the last two months. The civil aviation minister has been concerned about the trouble that passengers were facing. The IATA guidelines and the OMD agreement all make it obligatory on the airlines to ensure that the last checked-in baggage is received within 30 minutes. This was being openly violated,” a ministry official said .
Here’s What BCAS Says
ANI has quoted the new regulations by the BCAS, which say “The airlines are required to ensure the delivery of passengers’ baggage within a timeframe of 10 to 30 minutes following the aircraft’s engine shutdown.”
Deadline For Implementation
The news agency also reported that the authority has given a 10-day window to all the airlines to implement the new regulations, with a target date of February 26, 2024. Strict action will be taken against those who fail to comply with orders.
Monitoring Exercise Begin
Meanwhile, the Aviation Ministry’s BCAS has already initiated the monitoring exercise at the start of 2024, ensuring no passengers have to deal with late baggage delivery on belts.
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