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The Air India Airport Services Limited ( AIASL) is accepting applications for the position of Customer Service Executive. Male and female Indian nationals who meet the requirements may apply for a variety of positions at Mumbai International Airport on a fixed-term contract basis (three years) at aiasl.in, the AIASL’s official website. The last date for the application deadline is July 14, 2024.
This year, a total of 1049 positions will be filled by this recruitment effort where there will be 343 posts for Senior Customer Service Executives and 706 positions for Customer Service Executives.
AI Airport Authority Customer Service Recruitment 2024: Eligibility Criteria
Senior Customer Service Executive: Graduate of an accredited school following the 10+2+3 pattern, with five years of experience in any or all of the following areas including fares, reservations, computerised passenger check-in, ticketing, and cargo handling. The candidate should be an expert PC user. They should have a strong grasp of Hindi in addition to spoken and written English. Candidates in the general category should not be older than 33.
Customer service representative: 10+2+3 pattern graduate from an accredited university. Candidates with experience in airline, GHA, cargo, or airline ticketing, as well as those with an airline diploma or certified course such as an IATA-UFTAA, IATA-FIATA, IATA-DGR, or IATA CARGO diploma, will be given preference. Candidates in the general category must be no older than 28.
AI Airport Service Recruitment 2024: How to Apply?
Step 1: Go to aiasl.in to access the AIASL’s official website.
Step 2: Select the “Recruitment” link that is displayed on the homepage.
Step 3: Select the link labelled “Customer Service Executive” that appears on the homepage.
Step 4: Candidates will be required to enter their login credentials after being redirected to a new page.
Step 5: Finish the application and submit the necessary fee amount.
Step 6: Click the submit button, and download the application form.
Step 7: Print a hard copy of the same for future use.
AI Airport Authority Customer Service Recruitment 2024: Application Fees
An application form must be accompanied by a demand draft made payable to “AI AIRPORT SERVICES LIMITED” in Mumbai, along with a non-refundable application fee of Rs. 500/- (Rupees Five Hundred Only). Candidates from SC/ST communities and ex-servicemen are not required to pay any fees.
AI Airport Services Limited (AIASL), which was founded to provide unified ground handling services (passenger, baggage, cargo handling, and cabin cleaning), is governed by the Ministry of Civil Aviation (MOCA). Major airports in India are served by AI Airport Services Limited, one of the country’s top providers of ground-handling services. AIASL provides ground handling services at over eighty-two airports. Air India Express & Alliance Air not only operated Air India’s flights but also provided scheduled international airline services to 51 airlines, four domestic scheduled airlines, eight seasonal charter airlines, and twenty-three international airlines that needed help handling perishable cargo.
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