How to Contact Rockstar Support

Tech49

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posted on 6 years ago — updated on 1 second ago

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Rockstar Games is an American video game publisher that releases fun and engaging games. To contact them, there are several different methods you can use depending on how urgent your question is. If you need to contact them directly, call their support number or submit a help request. You can also reach out to them on social media through Twitter, Facebook, and Instagram, or look through helpful articles on their contact page.

Things You Should Know

Reach Rockstar's US customer service line at 866-922-8694, their Canadian line at 800-269-5721, and their UK line at 08701 200060.
Email Rockstar support at [email protected] if your request isn't urgent.
Check Rockstar's support page to see if your question or concern is covered in an existing article.
Connect with Rockstar on social media through platforms like Facebook, Twitter, and Instagram.

Calling or Emailing Their Support Team

Call Rockstar’s customer support number for immediate assistance. Rockstar lists their phone numbers for the United States, Canada, and the United Kingdom, as well as the number to reach their corporate office. Call your designated number to talk to a Rockstar customer service representative. If you live in the United States, Rockstar’s number is 866-922-8694. The number for Canada is 800-269-5721, while the number for the UK is 08701 200060. To reach the corporate office in New York City, call 212-334-6633 during peak business hours (9 am-5 pm). This is not a toll-free number. There may be automated response options when you call, as well as an opportunity to be transferred to live help.

Send them an email for answers to less pressing questions. Rockstar’s support email address is [email protected]. This option allows you to craft a more personalized message to explain your issue in more detail. Be aware that they make take more than 24 hours to respond to your email. If you use email in a business situation, you should follow the format of a formal written letter. You can start with a salutation and greetings and close with warm regards or best regards. If you send an attachment, see if it is correct before sending.

Finding Alternative Contact Methods

Visit Rockstar’s support page to peruse helpful articles. Navigate to their support page by visiting https://support.rockstargames.com/hc/en-us. Here you will find a search bar where you can enter a question or concern to find articles that you can read to help you. For example, use the search bar to find information about which vehicles can be modified in Grand Theft Auto online. You can also scroll down on the support page to choose your help topic.

Write a letter to give Rockstar feedback or opinions. The address to their Headquarters office is Take-Two Interactive Software, Inc., 622 Broadway, New York, New York, 10012, United States. Write your letter on a blank piece of paper, making sure to provide your return address if desired. This is a good way to share suggestions, complaints, compliments, or any other message that isn’t pressing or in need of a response. Try to keep your message as professional and respectful as possible to ensure it’s taken seriously.

Reaching Out Through Social Media

Tweet at Rockstar Support to send them a short message. Navigate to your Twitter account if you have one, and find the Rockstar support account @RockstarSupport. Click on “Tweet to Rockstar Support” and type your message before pressing “Tweet.” Twitter has a 280 character limit, so you’ll need to keep your message under this length. For example, send a tweet to Rockstar support if you’re having trouble signing into Xbox Live and think others might be having trouble too. While Rockstar may respond to your tweet, this isn't the most efficient form of communication.

Visit Rockstar’s Facebook page to interact with their posts. Log in to Facebook and type “Rockstar Games” into the white search bar. Click on their page (@rockstargames) to be taken to their posts. Comment on any of their posts by clicking the “Comment” option and typing in your message before pressing “Enter.” The official Rockstar Games Facebook page will have a blue and white verified checkmark next to it. For example, comment with your opinion about a new game they released on the new game’s post. There isn't a way to send them a private message on Facebook at this time.

Follow Rockstar on Instagram if you want to send them a direct message. After logging in to your Instagram account, type “rockstargames” into the search bar and click on their name before pressing “Follow.” This will allow you to send them a message through Instagram. Keep your Instagram message on the shorter side so that it’s easier to read. Their Instagram account also has an option that says “Email,” and by clicking this, it will take you directly to your email account with their email address already entered.