Updating Your Account Yourself
Launch an Internet browser. Double-click a browser’s icon on the desktop to open it. If you prefer, you can just open a new browser tab instead.
Go to Netflix. Once you have the browser open, click on the address bar at the top of the screen, type in https://www.netflix.com, and hit Enter. This will bring you to the home page.
Log into your Netflix account using your email and password. All you have to do is click each box separately and enter your account information, then click “Sign in” to load your account.
Go to Your Account. Click on your name and a drop-down menu will appear, and then click the link labeled “Your Account” on the upper-right corner of the screen. On the next page you will see all of the different account settings you can adjust.
Update your email and password. The first section allows you to edit your email address and password. Simply click the blue link that says “Update email and password” and the next page will pop up and walk you through how to change your email and password.
Change the payment method. The next section is there for your payment method. If you want to update your method click on the blue “Update payment method” button and a window will pop up allowing you to add a new payment method to your account.
Change plan. The next two sections allow you to add DVDs to your plan or edit your current account plan. All you have to do is click the blue links that say “Change Plan” or “Add DVD Plan” and follow the on screen prompts.
Manage profiles. The final section is called Manage Profiles, and it lets you add or remove profiles from your Netflix account. Simply click the link and follow the instructions on deleting or adding a profile.
Exit the menu and wait for the confirmation email. The changes will be saved automatically. Just wait for Netflix to send you an email confirming the changes.
Updating Your Account by Contacting Netflix Administrators
Launch an Internet browser. Double-click a browser’s icon on the desktop to open it. If you prefer, you can just open a new browser tab instead.
Go to Netflix. Once you have the browser open, click on the address bar at the top of the screen, type in https://www.netflix.com, and hit Enter. This will bring you to the home page.
Log into your Netflix account using your email and password. All you have to do is click each box separately and enter your account information, then click “Sign in” to load your account.
Contact Netflix administrators. While on the home page, scroll down to the end and click on the link labeled “Start Live Chat.” A pop-up page will appear allowing you to chat with Netflix administrators. All your queries will be responded to within two minutes. One of the administrators will take you through the process of updating your Netflix account information
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