Family Takes Office TV Home After Byju's Failed To Initiate Refund

In a bold move, a family has taken an unconventional approach to recover their money from educational technology giant Byju’s. Faced with difficulties in obtaining a refund for an unused tablet and learning programme, the family resorted to removing a TV installed in the company’s office.

A video posted on Instagram captures the daring act, showing a father-son duo dismantling the TV set while the mother waits nearby. The family had reportedly initiated a refund request within the stipulated time frame but encountered numerous hurdles in the process. After weeks of failed attempts to reach a resolution, they decided to take matters into their own hands.

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In the video, the family can be heard saying, “Take it when you pay the refund,” to the office staff, highlighting their frustration with the situation. The video quickly went viral, garnering more than 2 million views on the social media platform.

The incident sparked a mix of reactions, with many users adopting a humorous take on the situation. A user humorously remarked, “Now that they’ve canceled the Byju’s subscription, father and son will play PlayStation.”

Another highlighted Byju’s financial situation, stating, “Byju’s in another loss of Rs 45000 in this financial year F24.”

A user joked, “That’s why education is important. They forgot to take the remote.”

Byju’s has been facing challenges on multiple fronts. Investment firm BlackRock recently slashed the value of its holding in Byju’s, lowering the edtech giant’s implied valuation to $1 billion from the $22 billion mark set in early 2022. This comes after tech investor Prosus NV valued Byju’s at under $3 billion in November, a significant drop from its peak valuation of $22 billion in 2022.

The company’s struggles with governance and cash-flow problems have led to a series of setbacks. Byju’s received a notice from the Enforcement Directorate (ED) in late November for alleged violations of foreign exchange laws, adding to its problems.